Warranty
Legacy Medical Supply sells only new equipment sourced directly from authorized manufacturers. We are an authorized distributor of 3M, Littmann, and Welch Allyn products.
Manufacturer warranties
All products sold through Legacy Medical Supply are covered by the manufacturer’s standard warranty. Warranty terms, coverage periods, and claim procedures vary by brand and product line. Please refer to the documentation included with your purchase or visit the relevant manufacturer page below:
- 3M Littmann stethoscopes: https://www.littmann.com/3M/en_US/littmann-stethoscopes/customer-service/warranty/
- Welch Allyn products: https://www.welchallyn.com/en/service-and-support/warranties.html
How to make a warranty claim
Warranty claims for 3M Littmann and Welch Allyn products are handled directly by the manufacturer. Legacy Medical Supply does not process warranty repairs or replacements on behalf of the manufacturer. To initiate a claim, please contact the manufacturer directly using the links above and have your proof of purchase available.
For all other products, please contact us, and we will assist you in reaching the appropriate manufacturer:
- Email: [email protected]
- Phone: (224) 520-3077
- Hours: Monday through Friday, 9 a.m. to 5 p.m. CT
What this warranty does not cover
Manufacturer warranties typically do not cover damage caused by misuse, unauthorized modifications, normal wear and tear, or failure to follow the product’s care instructions. Please refer to the individual manufacturer’s warranty documentation for full exclusions.
Questions
If you have any questions about the warranty on a product you purchased, please contact us at [email protected] or call (224) 520-3077.